Choose one measurable problem
A useful review starts with an observable problem: a long checkout queue, time spent matching deposits, unanswered inquiries, or equipment that does not fit the workflow. State the problem in ordinary language and establish a baseline before shopping for tools. Measurements should describe your own business, not a promised industry result.
- Cost: organize a complete statement period and list what each charge covers.
- Checkout: record when queues occur and which step slows staff down.
- Follow-up: count inquiries awaiting a response and identify the current owner.